The hotel has a gorgeous architecture and the settings are wonderful. Very clean and the staff couldn’t be nicier. We felt welcome and safe. The breakfast included is really good.
Victor
พฤศจิกายน 2565
The hotel is beautiful, quiet, next to a peaceful river and surrounded by trees and green areas. My suite facing the gardens was spectacular and my bed and pillows were the most comfortable I have used in my life. The breakfast buffet which runs til 10am was exquisite and the tea station was the fanciest I have ever enjoyed. The best part of the hotel however were the PEOPLE. It's clear to me from the moment I entered and every call I made that these professionals have not only studied about hospitality but have received countless trainings because they really do their best to make you feel like a king and queen. Incredibly kind, smart, and warm humans. I slept soundly, danced freely with their jbl blue tooth speaker and enjoyed a very memorable bubble bath. Their pools and spas were gorgeous and their private beer bar was delightful. When you go be sure to make time to sit and read outside the breakfast area to see the urubamba river and watch the birds and butterflies. I drank many teas outdoors and I will always remember those quiet moments. When you go to the game area definitely enjoy a round of Sapo 🐸 and Id you don't know how to play ask a staff member. it's a traditional Peruvian game that can be enjoyed alone or with friends.
Kelly
กันยายน 2566
It is a stunningly beautiful property with a very welcoming and knowledgeable staff. The restaurant is beautiful and the food was excellent. Breakfast in particular was spectacular with a wide variety of choices, all of excellent quality. The pool was delightful, indoor/outdoor heated.
Ellen
สิงหาคม 2567
Beautiful, large, friendly Allergen labeling Alpacas on site
Yuh
ตุลาคม 2567
1) Pools, jacuzzi and sauna 2) Sustainability actions towards plastic-free (still some plastic bags, but efforts to replace them for tissue and paper bags) 3) Interior design décor 4) Breakfast with local andean dishesand fresh juices
Fabio
มิถุนายน 2565
The hotel was fabulous! It was a beautiful property, the spa was wonderful, and the breakfast buffet was delicious! We loved the baby alpaca that came to the lobby every evening!
Kristi
กรกฎาคม 2567
Lovely property, great staff who couldn’t do enough for us. Beautiful grounds with a “raging” river running alongside. We really enjoyed the hotel but it is on the pricey side and the constant musak is a little loud and intrusive.
Andrew
เมษายน 2568
Perfect stay. I loved how PeruRail was a few feet away. I loved the aroma as soon as you stepped in the door. Breakfast was excellent. The room was just lovely. Staff were so polite and attentive.
Susana
เมษายน 2567
Beautiful restaurant, the music, service food all excellent except for the fruit which was a bit tasteless and too long in the refridgerator. Loved the water circuit.
Erna
กันยายน 2567
Everything! the hotel itself is in a fantastic setting in the valley by the river. The building is contemporary but in keeping with its setting and the decor is to a very high standard and very stylish. The rooms were fantastic. very good size, great aspect onto a lawn, beautifully decorated and very well maintained. the staff are all fabulous- without exception. Isaac the concierge persevered in trying to get ahold of us while we were on the Inka trail to arrange to collect us at a town near the hotel while he then arranged for our bags to be collected from Cusco and brought to the hotel. Raul and the waiting staff could not have been more attentive. and the food and drinks (a bit pricey) were excellent!
Jonathan
กรกฎาคม 2565